[Faculty] Support for Personal Computers

[Subrata Bhattacharjee]

I thought PC is an abbreviation for personal computer and the College
exclusively supported PC (at the expense of other operating systems) :)


On Thu, Jun 20, 2013 at 5:06 PM, Darrell Irwin <dirwin at mail.sdsu.edu> wrote:

> The Policy of the College of Engineering and San Diego State University is
> that IT Support Technicians provide support for State or Foundation owned
> Computers, Laptops, and Tablets. We are not able to provide support for
> personal laptops, tablets, and computers.  Recently, our computer support
> personnel, including Chris Paolini and Meti Belay, are reporting that they
> are receiving requests from faculty and graduate students to work on
> Personal Computers for hardware and virus issues and software installation
> issues. Due to this policy, and the already heavy workloads for our
> technicians, I have advised our technicians to respectfully decline
> requests for support of personal computers. They feel they are placed in an
> awkward position when these types of requests are made, and it is requested
> you not ask the technicians for support of your personal computers, laptops
> or tablets. Please advise your graduate students of this policy and ask
> that they also not request support for personal computers, laptops or
> tablets. Thank you for your cooperation.****
>
> ** **
>
> Darrell****
>
> ** **
>
> Darrell Irwin****
>
> Director, Resource Management****
>
> College of Engineering****
>
> Ext: 48290****
>
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-- 
Subrata Bhattacharjee, Ph.D., ASME Fellow
Professor, Mechanical Engineering Department
Adjunct Professor, Computer Science Department
San Diego State University
San Diego, CA 92182

subrata at thermo.sdsu.edu; prof.bhattacharjee at gmail.com
Tel: (619)-594-6080; Fax: (619)-594-3599

Thermodynamics Courseware: http://www.thermofluids.net
Course Management Software: http://www.classta.net
Thermo-chemical Web Services: http:// cheqs.sdsu.edu

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