[Staff] [Faculty] OneDrive for Business issues

Mon Jan 23 11:47:35 PST 2023

Happy New Year!

You can force the machine to resync with the time server by running the
command line.
w32tm /resync /nowait

Best regards,

On Mon, Jan 23, 2023 at 10:41 AM Wenwu Xu <wenwu.xu at sdsu.edu> wrote:

> Thank you very much, Asfaw!
> Happy Chinese/Lunar New Year!
>
> Best wishes,
> Wenwu
>
> Wenwu Xu, Ph.D.
> Assistant Professor
> Department of Mechanical Engineering, E-323J
> San Diego State University
> 5500 Campanile Drive
> San Diego, CA 92182-1323
> USA
> Tel: 1-619-594-6068
> Email: wenwu.xu at sdsu.edu
> Web Site: mmm.sdsu.edu
> Dept Web Site: mechanical.sdsu.edu/mechanical/
>
>
> On Mon, Jan 23, 2023 at 10:27 AM abeyene at sdsu.edu <abeyene at sdsu.edu>
> wrote:
>
>> This could be due to the new Chinese year, :)
>> Happy New Year to those who celebrate, Wenwu?
>> asfaw
>>
>>
>> On Mon, Jan 23, 2023 at 9:03 AM Wenwu Xu <wenwu.xu at sdsu.edu> wrote:
>>
>>> Dear William,
>>>
>>> I am having the same problem since long time ago. It was
>>> temporarily addressed by Ku but it came back just a few days later. It
>>> would be really great to have this fixed.
>>>
>>> Best regards,
>>> Wenwu
>>>
>>> Wenwu Xu, Ph.D.
>>> Assistant Professor
>>> Department of Mechanical Engineering, E-323J
>>> San Diego State University
>>> 5500 Campanile Drive
>>> San Diego, CA 92182-1323
>>> USA
>>> Tel: 1-619-594-6068
>>> Email: wenwu.xu at sdsu.edu
>>> Web Site: mmm.sdsu.edu
>>> Dept Web Site: mechanical.sdsu.edu/mechanical/
>>>
>>>
>>> On Mon, Jan 23, 2023 at 9:00 AM Hassan Davani <hdavani at sdsu.edu> wrote:
>>>
>>>> Dear William,
>>>>
>>>> Other than the issue you mentioned below, there is a problem affecting
>>>> me and some of our colleagues *everyday*. The machine time on Windows
>>>> computers managed by the IT is around 3 minutes behind the standard time. I
>>>> have informed you about this before, and the problem was fixed temporarily,
>>>> but now it's back again. This is adversely impacting our
>>>> experiments, causing us to be late, etc. *Can you please fix this once
>>>> and for all*? The restrictions set by IT does not allow us to fix it
>>>> on our end.
>>>>
>>>> [image: image.png]
>>>>
>>>> Regards,
>>>> Hassan
>>>>
>>>> On Mon, Aug 29, 2022 at 10:05 AM William Nguyen <wnguyen at sdsu.edu>
>>>> wrote:
>>>>
>>>>> Dear Faculty and Staff,
>>>>>
>>>>> As your OneIT Leader I wanted to provide an update on a technology
>>>>> change that impacts OneDrive and impacted some of our faculty and staff.
>>>>> This change was made in response to a single faculty member request.  We,
>>>>> as your IT support for the college, mistakenly made an error and applied a
>>>>> Configuration Profile to all the devices in the College of Engineering.
>>>>> After this Configuration Profile was applied, it came to our attention that
>>>>> the user’s hard drive was being filled up, and in turn causing the computer
>>>>> to run very slow or even unresponsive. In retrospect we should have just
>>>>> made the change to the single faculty member and not applied it to all of
>>>>> the devices in the College of Engineering.
>>>>>
>>>>> At the moment we have removed this Configuration Profile to all the
>>>>> devices in the College of Engineering. Note: Not all of the College of
>>>>> Engineering devices have completely synchronized with the Configuration
>>>>> profile; only about 194 devices successfully took the Configurations
>>>>> Profile. We are still in the process of investigating the 194 affected
>>>>> devices and have a temporary manual resolution to revert back to the
>>>>> default setting if your device's hard drive runs out of storage space. You
>>>>> do not need to take any action if you do not notice any dramatic change to
>>>>> your hard drive storage space and your device's performance. We are looking
>>>>> into a solution via our management system that can be applied to all
>>>>> affected devices automatically.
>>>>>
>>>>> If you are having issues with OneDrive for Business, please contact
>>>>> one of the College of Engineering IT for support.
>>>>>
>>>>> Let us know if you have any questions or concerns about this issue.
>>>>>
>>>>> Thank you,
>>>>>
>>>>>
>>>>> William Nguyen
>>>>>
>>>>> OneIT Leader
>>>>>
>>>>> College of Engineering/Dean's Office
>>>>>
>>>>>
>>>>>
>>>>> wnguyen at sdsu.edu
>>>>>
>>>>> P: 619-594-1166
>>>>>
>>>>>
>>>>>
>>>>> San Diego State University |College of Engineering IT Help Desk
>>>>> <https://ost.sdsu.edu/>
>>>>>
>>>>> 5500 Campanile Drive | San Diego, CA 92182-8080
>>>>>
>>>>>
>>>>> *In the interest of getting you the help you need as quickly as
>>>>> possible, please submit your request via ServiceNow:
>>>>> https://servicenow.sdsu.edu <https://servicenow.sdsu.edu>*
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Faculty mailing list
>>>>> Faculty at engineering.sdsu.edu
>>>>> http://engineering.sdsu.edu/mailman/listinfo/faculty
>>>>>
>>>> _______________________________________________
>>>> Faculty mailing list
>>>> Faculty at engineering.sdsu.edu
>>>> http://engineering.sdsu.edu/mailman/listinfo/faculty
>>>>
>>> _______________________________________________
>>> Faculty mailing list
>>> Faculty at engineering.sdsu.edu
>>> http://engineering.sdsu.edu/mailman/listinfo/faculty
>>>
>>
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