<div dir="ltr">Hi All,<div><b><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif">Please DO NOT fill out that information. IT Help Desk would NEVER ask for your login credentials.</span>  Please forward the message to <a href="mailto:fraud@sdsu.edu">fraud@sdsu.edu</a></b></div><div><br></div><div><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">If you received what looks to be a phishing attempt.</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">It says:</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">from: SDSU Help Desks <<a href="mailto:helpdesk@sdsu.edu">helpdesk@sdsu.edu</a>></span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">reply-to: <a href="mailto:itservicedesk@techie.com">itservicedesk@techie.com</a></span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">SDSU | Help Desk - San Diego State University</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">This is an automated official communication from SDSU Help Desks Ticket system in reference to the incident number below.</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">Our system has detected an irregular activity related to your SDSU ID credentials. As a precautionary measure, we will temporary block your account and should be moving it to our backup server but we need your help to do this effectively otherwise you may lose your login information and data at the end of the Duo Account Migration & Quarantine clean-up process.</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">To regain and secure access to your SDSU ID credentials, kindly confirm the below requested information to enable us migrate your SDSU ID credentials to a DUO 2-factor authentication Symantec Endpoint Protection Communication software and register it to a new SPAM filtering service which will improve your Firewall Email Security Overview and the ability to identify and block Spam/Phishing attempts automatically and other undesirable messages that flood our email system on a daily basis.</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">Click on the "reply" button and Confirm your SDSU ID credentials;</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">*SDSUid:</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">*Password:</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">*Email id:</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">Note: We will Permanently deactivate and delete your SDSU ID credentials if you do not adhere to this notice immediately as part of our Inactive ID credentials clean-up process to enable service upgrade efficiency.</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">Thanks,</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">SDSU ITS Service Desk</span><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><br style="box-sizing:border-box;color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px"><span style="color:rgb(69,84,100);font-family:SourceSansPro,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px">Copyright © 2020 San Diego State University.</span>  <br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><br></div><div>Thank You</div><div>William Nguyen<br></div><div>Operating Systems Analyst </div><div>College of Engineering, ENG-202A</div><div><span style="font-size:12.8px">San Diego State University</span></div><div><span style="font-size:12.8px">5500 Campanile Drive</span></div><div><span style="font-size:12.8px">San Diego, CA 92182-1326</span></div><div>Tel:  619-594-1166<br></div><div>Fax:  619-594-6005</div><div>E-mail:  <a href="mailto:wnguyen@sdsu.edu" target="_blank">wnguyen@sdsu.edu</a></div></div></div></div></div></div></div></div></div></div>