[Staff] College of Engineering Device Management

[Eugene Olevsky]

Dear Faculty & Staff,

To improve security and device management, San Diego State University has
implemented a cloud-based system for Windows and MAC operating systems.
This new cloud-based system will allow for greater control of the devices
including hard drive encryption to prevent files from being accessed when
lost/stolen, automatic software deployment, greater visibility through the
Microsoft Cloud, and remote wipe ability in case of the device being
lost/stolen. If you have any University-owned devices, either state and/or
auxiliary, that have not enrolled in the cloud-based endpoint security,
either on or off campus, please submit a ServiceNow ticket (
servicenow.sdsu.edu) so that the College IT Team can enroll the device into
the new cloud-based system. For more information please see  ENDPOINT
MANAGEMENT PROJECT link  <https://it.sdsu.edu/activities/it-security>

Please reach out to the College IT Team by email or through ServiceNow to
schedule a Zoom session to address any questions or concerns you may have
and to also schedule a time for you to bring in your device(s) for updating.

Please disregard the message if you have already responded to the College
IT Team.

How to submit a service now ticket:
https://sdsu.service-now.com/sp?id=kb_article_view&sysparm_article=KB0010158
College of Engineering Help Desk email: engr.helpdesk at sdsu.edu
College of Engineering Help Desk website: https://ost.sdsu.edu

Best regards,
Eugene
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