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--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"> </p><p class="MsoNormal">Engineering Faculty, </p><p class="MsoNormal"> </p><p class="MsoNormal">Please note the following recommendation from Dr. James Frazee regarding bandwidth issues and alternate strategies. </p><p class="MsoNormal"> </p><p class="MsoNormal">Regards</p><p class="MsoNormal">Yusuf</p><p class="MsoNormal"> </p><div><p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Dear Deans,</span></p><p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span></p><p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">While SDSU has extensive broadband access, reliable communications tools, user-friendly webconferencing, and widespread smartphone adoption, with more than 400 million students disrupted due to the spread of COVID-19, the national telecommunications infrastructure may begin to experience delays and could be temporarily at capacity due to the increased demand for virtual instruction and remote work.</span></p><p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span></p><p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">These problems may impact the ability to access on-campus systems and some of our private cloud/vendor hosted platforms. If the challenges of this new scale arise, it will be up to the nation’s telecommunication providers to increase their capacity. How quickly these issues will be resolved will be beyond our control.</span></p><p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span></p><p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">If interruptions occur, it may be necessary for us to adjust our strategy for virtual instruction to using lower-bandwidth options.</span></p><p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span></p><p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">We would recommend the following:</span></p><p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span></p><ol style="margin-top:0in" start="1" type="1"><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Consider lower-bandwidth options, like pre-recording content for asynchronous video playback, as opposed to providing synchronous (live online) instruction. </span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Stagger virtual meeting times so everything doesn’t happen 8am – 5pm, M-F.</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Make use of webcams optional for students, and encourage students keep their microphone muted when not speaking</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Promote the following asynchronous tools in Blackboard:</span></li></ol><ol style="margin-top:0in" start="4" type="1"><ul style="margin-top:0in" type="circle"><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Email</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Discussion boards</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Frequent, low-stakes quizzes</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Assignment tool</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Announcement tool with email sent</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Blogs</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Journals</span></li><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Groups</span></li></ul></ol><ol style="margin-top:0in" start="1" type="1"><li class="MsoNormal" style="color:black;vertical-align:baseline;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap"><span style="font-family:"Arial",sans-serif">Continue to seek support from ITS if you have questions or are uncertain of your options, contact us at the <a href="http://sdsu.zoom.us/my/sdsuits" target="_blank">Virtual Faculty Instructional Technology (FIT) Center</a> Monday–Thursday from 8am – 6:30pm, and Friday from 8am – 4:30pm or request help via <a href="https://sdsu.service-now.com/" target="_blank">ServiceNow</a>.</span></li></ol><p class="MsoNormal"> </p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Can you please share this with your academic leaders and faculty right away</span></b><span style="font-family:"Arial",sans-serif;color:black">? <b>This message is critically important and time sensitive</b>. </span></p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Thank you in advance!</span></p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Yours in service,</span></p></div><div><p class="MsoNormal"><span style="font-size:9.5pt"> </span></p></div><div><p class="MsoNormal"><span style="font-size:9.5pt">Dr. James P. Frazee<br>Chief Academic Technology Officer<br>Associate Vice President, Instructional Technology Services<br>San Diego State University<br><a href="tel:(619)%20594-2893" target="_blank">(619) 594-2893</a></span></p></div><div><p class="MsoNormal"><span style="font-size:9.5pt"><a href="http://its.sdsu.edu" target="_blank">http://its.sdsu.edu</a><br><br><span style="border:solid windowtext 1.0pt;padding:0in"><img border="0" width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1025" src="cid:image001.jpg@01D5FEB6.CF082C60" alt="Image removed by sender."></span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></body></html>